Tuesday, April 28, 2009
Road Side Assistance
A friend's car broke down and he called for road side assistance. As we are rushing for time, he told the company to send someone with the best experience.
They send us Jessie! We are not sure at all that if she can fixed the car.
She claimed that she is the best in this business and has served many satisfied customer by the road. But this is the first time she had to service 2 pistons at a go. OMG! Did she meant that 2 pistons in the VW engine are spoilted.
We asked her how long she need to service each piston, she turn around and told us that typically with her experience and skill, she can do it in 15 minute.
Told her that we are rushing for a meeting and if she can do it right now and can finish the job in 30 minutes, we will allow her to do it.
Once we said that, she throw away her tops (I think she did that so as not to dirty her white top).
She then asked: "Which hot piston should I service first"
We told her to quickly service both at the same time as we are running late.
She told us that to service one at a time, its $200 each, but to do both at the same time, its $500.
WTF. She think we can't count ? 2 x $200 = $400 but she wanted $500.
She explained that things can get very messy if she got to do 2 at a go.
We told her that at the backyard garage we can get the piston service at $100 each and we just did that months ago, servicing 4 at a go and paid $350 only.
She stared at us disgustedly and say that her services is the best and she do not give discount.
Since we are running late and were very disappointed with her level of service, we called for a cab and a tow truck.
She got very angry, shouted at us and left.
I urge all you readers out there to stop using this company if your car break down. The service is really lousy and they have really bad attitude.
By the way, this is the number my friend called: 1900-RoadFun.
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